HK - Citi Commercial Bank - Service Assistant



Technical Skills

  • Sales

Job Description

HK - Citi Commercial Bank - Service Assistant

Location: APAC-HKG-Hong Kong-Hong Kong

  • Support a team of Business Developers and Relationship Managers in managing CCB clients
  • Own the end-to-end client on/off-boarding cycle with active participation in the account opening/closure process
  • Ensure all client information is updated promptly in all Citi systems
  • Make every service engagement a wow experience for clients through ensuring sincere, timely and effective completion of client’s service requests
  • Liaise with various departments such as Operations/Risks/Products & other on/offshore back offices to provide day-to-day service support to CCB clients
  • Handle daily transaction referrals with Relationship Managers
  • Perform ad hoc projects as directed by the department
  • Provide daily administrative support to the Sales team


  • Degree holder in finance & business context
Employment TypeFull-time
Education LevelBachelor
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station