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HK - Citi Commercial Bank - Relationship Manager

Intermediate (3-6 years)


Technical Skills

  • Analytics
  • Cash Management
  • Deal Structuring
  • Futures
  • Sales
  • Trade Finance
  • Treasury

Job Description

HK - Citi Commercial Bank - Relationship Manager

Location: APAC-HKG-Hong Kong-Hong Kong

We’re looking for a Relationship Manager to join our world-class team:

Our Relationship Managers ensure that our clients have a remarkable experience with unparalleled service day after day. They’re the face, voice and protector of our Citi Commercial Bank (CCB) business, rallying our teams to build successful relationships. At the same time, they act as the sponsor who makes sure these relationships are sound, credit-qualified and meet our high standards.

On a daily basis, a Relationship Manager will be responsible for the following:

  • Building deeper engagement for existing relationships, creating a revenue generating portfolio with consistent return on risk capital and minimal credit losses
  • Actively calling on clients to deepen relationships and proactively owning, responding to and anticipating any future needs, challenges or risks
  • Ensuring that all activities are carried out to the highest ethical standard
  • Working with product specialists and subject matter experts across the bank to structure customized solutions that meet clients’ unique needs
  • Being future-focused in thinking and planning ahead for ways Citi can differentiate itself from competitors
  • Leveraging the expertise and capabilities of other Citi businesses to better achieve mutual business goals together
  • Keeping connected with influencers, industry associations, thought leaders and senior business contacts to expand their industry knowledge and deepen CCB’s relationship with these partners
  • Supporting client’s overseas banking needs by working with RMs overseas or using the AEP program to grow cross-border revenue
  • Working very closely with Commercial Lending Unit and Risk department on credit proposals
  • Generously devoting time to mentoring and developing junior talent on how to provide sound solutions for clients
  • Structuring deals that balance risk and reward, so teams’ incentives align with acting in the clients’ interests
  • Driving innovation on the solutions we provide clients and further developing our business where necessary and appropriate
  • An optimistic and proactive approach to finding new opportunities for clients, looking beyond immediate business silos and geographic borders


Typically, someone in this role has the following experience/background:

  • Degree holder with at least 5 years of solid related experience in the banking industry
  • Strong financial and analytic skills, and the resilience to quickly adapt priorities based on the latest data insights
  • A high-level of expertise on credit products and process as well as a track record of providing sound credit judgment and compelling proposals to secure buy-in
  • Good understanding of trade finance, cash management and treasury products
  • Sound knowledge of the local market with a strong network
  • The ability to communicate effectively with clients and internal teams to build an effective and resilient sales culture that grows new relationships while deepening existing ones
  • Sales savvy and has the ambition to drive and grow the business
  • Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
  • Fluent in English and Cantonese
  • Mandarin a definite advantage
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
LanguageEnglish, Cantonese, Mandarin (Putonghua)
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station