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HK Citi Commercial Bank Cash Product Market Manager

Intermediate (3-6 years)


Technical Skills

  • Budgets
  • Business Plans
  • Cash Management
  • Compliance
  • Marketing
  • Product Management
  • Sales
  • Technical Support
  • Training

Job Description

HK Citi Commercial Bank Cash Product Market Manager

Location: APAC-HKG-Hong Kong-Hong Kong

Product Management

  • Develop business plans/budgets and ensure delivery of financial results
  • Develop & communicate product strategy to relationship managers and senior stakeholders
  • Manage portfolio: monitor & manage pricing and core drivers (flows, attrition, cross-sell), manage Electronic Banking support team covering electronic delivery channels and related initiatives
  • Own product related Must-Win­-Battles (e.g. Digital Scorecard, Liabilities, etc.)
  • Carry out periodic competitive benchmarking and capability analysis of Citi offerings vis-à-vis competition. Work with TTS in filling product gaps
  • Organize training and knowledge sharing for Commercial Bank RM teams working closely with TTS, for both new hires and ongoing training
  • Drive superior client experience working closely with Client Operations & Technology (O&T), Product and Implementation teams
  • Manage/evaluate/form internal & external partnerships (e.g. legal counsel, 3rd party service providers, etc.)
  • Offer technical support and advice to clients and relationship managers

New Business Initiatives

  • Identify new product opportunities around flows/segments and design/execute initiatives aimed at capturing the business opportunity
  • Drive client-focused initiatives (e.g. increasing share-of-wallet with Platinum/MME names)
  • Marketing: Execute client campaigns; Design and implement sales contests

Compliance/Policy Adherence

  • Ensure compliance with internal product & credit programs/policies and relevant country regulations.
  • Seek product approvals for new products, whenever required, including COMPAC approvals
  • Ensure adherence with relevant Regional TTS Cash Product Approval Programs


  • Possess a minimum of 3 years of cash management, banking and client interfacing experience
  • B.A./B.S. or equivalent
  • Have knowledge of Cash Management products & banking
  • High degree of professionalism and work independently
  • Builds robust working relationships with internal partners
  • Strong written, listening & verbal communication skills
  • Good analytical skills
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelNon-specified
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station