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GSG, Relationship Manager, Associate

Intermediate (3-6 years)


Technical Skills

  • Accountancy
  • Cash Management
  • Customer Service
  • Derivatives
  • Due Diligence
  • FX
  • Sales

Job Description

GSG, Relationship Manager, Associate

Location: APAC-HKG-Hong Kong-Hong Kong

  • Support a team of relationship managers in managing multinational corporate accounts
  • Coordinate with customer service and operations to provide cross-functional support to customers
  • Work with relationship managers, product partners and other support functions to establish tailored solutions in meeting client needs
  • Participate in customer due diligence and account documentation process
  • Participate in new departmental initiatives to improve workflows and processes


  • Minimum 3 years of industry experience, preferably in sales support or operation function with banks
  • Basic knowledge in banking products: loans, FX, derivatives, cash management and trade
  • Good written and spoken in Cantonese, and English, Mandarin is an advantage
  • Strong customer orientation and service commitment
  • Positive attitude, self-motivated, willing to learn and goal-oriented
  • Quick learner and has the ability to apply new products or services quickly and effectively
  • Ability to work within a matrix organization and partner effectively with products partners and banking colleagues
  • A good team player with excellent interpersonal, organizational and communication skills
  • Diligence and attention to details
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station