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Cash/ Front Office Business Analyst/ Project Manager Lead



Technical Skills

  • Business Analytics
  • Change Management
  • Compliance
  • Fidessa
  • Project Management

Job Description

Cash/ Front Office Business Analyst/ Project Manager Lead

Location: APAC-HKG-Hong Kong-Hong Kong

Role:  Cash High Touch (Front Office) Business Analyst

Job Overview:

  • Business Analyst to join the Cash BA/PM team which primarily consists of resources across London, Belfast, Dublin, New York, Toronto, Tampa, Singapore, Hong Kong, and Pune.  The core focus of this role in the near term will be on High Touch Trading, primarily PT and Single Stock
  • The primary responsibility of the successful candidate will be to work on detailed business analysis and project management of projects for the Cash Front Office primarily in the APAC region, with many programs having global impact. The candidate will be co-located with the APAC business, as well as leads from the development team responsible for delivery

The primary scope of work includes:

  • Working with the business on project/enhancement lists and working with the to define prioritization
  • Gathering and documenting requirements
  • Co-ordination with testing teams for releases
  • Providing implementation/post-implementation support
  • Managing projects end-to-end
  • This will require frequent interaction with stakeholders at many levels of the organization, from junior analysts to senior management, across multiple departments including the Front Office Business, Middle Office, Finance, Compliance, Technology, and external vendors
  • The successful candidate will report into the Cash BA/PM lead

Duties & Responsibilities:

  • Business analysis effort to deliver critical projects
  • Requirements gathering to Citi standards
  • Management of project deliveries – business, tech mandatory and regulatory, as assigned
  • Resolve day-day project issues and conflicting workload priorities
  • Reporting on project statuses, next steps and issues/risks to stakeholders and sponsors
  • Assisting and supporting user community with change management
  • Overseeing production of test cases
  • Ensuring release contents understood by the business, including producing release notes
  • Tracking release cycles


Knowledge, Skills and Experience Required:



  • Significant Business Analysis/Project Management experience across the full project lifecycle (requirements, design, development, testing and deployment)
  • Proven delivery record of multiple projects involving process change and technology enhancements
  • Front, Middle and Back Office exposure, particularly in the Cash space
  • Understanding of regulatory constraints and experience in delivering regulatory projects is extremely desirable
  • Detailed and specific experience with High Touch Trading Applications required, experience with Fidessa beneficial

Skill set requires evidence of: 

  • Ability to handle complex projects independently
  • Problem-solving and facilitation skills
  • Knowledge of the key functions and processes of Cash business
  • Self-motivation and prioritization of tasks and actions to hit deadlines according to business priorities
  • Strong inter-personal skills
  • Enthusiastic and proactive approach
  • Good attention to detail and relevant product knowledge
Employment TypeFull-time
Education LevelNon-specified
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station