Senior Business Analyst

Full-time
Intermediate (3-6 years)

Posted 

Technical Skills

  • Analytics
  • Business Analytics
  • Change Management
  • Costing
  • Feasibility Studies
  • Project Management
  • Quality Assurance
  • Stakeholder Engagement
  • Training
  • User Testing

Job Description

Senior Business Analyst

Location: Hong Kong-Kowloon-Kowloon

The incumbent will take up dual responsibilities as Senior Business Analyst and Project Manager to ensure assigned projects are delivered with agreed timeline, scopes, quality and budget.
Key Responsibilities:
In a “Senior Business Analyst” capacity:
  • Manage business requirements gathering, analysis and documentation.  Bridge business users and IT teams to ensure business requirements well address business needs and validate technical solution and/or processes fulfilling business needs
  • Act as an agent between business users and technical teams to ensure delivery of effective solutions to meet business needs
  • Work closely with business users and IT team to drive user testing exercise includes UAT preparation such as test scenario, test plan, test cases Perform pre-UAT QC cycles and manage UAT exercises
  • Support impact option analysis to address issues, risks, dependencies and changes requests etc. for Sponsor/Management decision
  • Coach and educate BA/project team members/business users to uplift project delivery effectiveness
  • Be Center of Excellence (COE) to conduct train-the-trainer to project team members/business users and Change Delivery team to ensure key business knowledges are well documented and leveraged amongst the Organization
    In a “Project Manager” capacity:
  • Manage end to end delivery of projects/change initiatives in accordance with the Project Governance, Methodologies and Framework
  • Facilitate Sponsor/Management to define business case, quality measurement plan and benefit realization plan (e.g. objectives, benefits, quality criteria, key success factors etc.),
  • Develop and manage Project Management Plan (including scopes, timeline, resources, costs, risk and issues, interdependencies, assumptions etc.)
  • Develop and manage project communication, change management and stakeholder engagement plans
  • Identify and formulate solution to address issues, risks, dependencies and changes requests etc. that require escalation to Sponsor/Management decision
  • Develop and implement project governance structure e.g. Steering Committees, project team, escalation point etc.
  • Identify and agree end to end roles & responsibilities for coordinating various workstreams to achieve defined outcomes
  • Develop and coach project team members to meet deliverables in accordance to enterprise governance methodology
  • Conduct project closure after project launch to document lesson learnt and agree BAU handover

Qualifications

  • Desired business or relevant tertiary qualifications with more than 5 years’ hands-on experience in business analysis with some project management exposure in insurance/financial industry
  • Proven track record in hands on end to end scoping, feasibility study, business analysis, QA & testing under multinational, complex and matrix organizational environment
  • Ability to work independently in high pressured, timeline driven environment
  • Good communication, presentation and influencing skills
  • Strong analytic, problem solving, planning & implementation skills
  • Energetic with “can-do” attitude
  • Professional certification in Business Analyst and/or Project management is preferable
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelNon-specified
LanguageEnglish
Cigna Worldwide Life Insurance CoInsurance and Reinsurance

28 Hennessy Road, Wan Chai, Hong Kong

directions_walk7 mins walk from Wan Chai Station