Cigna Worldwide Life Insurance Co

Senior Account Executive

Cigna Worldwide Life Insurance Co
Intermediate (3-6 years)
Non-specified
English, Cantonese

Job Description

Senior Account Executive

Location: Hong Kong-Hong Kong Island-Wanchai

The incumbent will support broker sales and client management in all aspects of account acquisition, maintenance and renewal to maximize effectiveness of internal processes and communication and guarantee optimum service.

 

Key Responsibilities:

  • Act as key contact to brokers and clients for defined book of business
  • Facilitate the renewal process for defined book of business
  • Proactively manage and negotiate renewals for small book rated groups
  • Support Client Managers on key or large accounts in terms of delivering day to day services to brokers or clients
  • Ensure collection and proper filing of required AML documents from clients
  • Assist in the installation process for new business
  • Deliver a high quality of customer service to internal customers, clients, brokers and prospects by answering queries and investigating, resolving services issues across an assigned section of our portfolio

Qualifications

  • University education with minimum 3 years’ working experience
  • Sales/Brokerage or Health Insurance background preferred
  • IIQE Paper 1,2,3 required
  • Excellent communication skills in both written and spoken English and Chinese
  • Self-motivated and able to manage priorities in meeting tight deadlines
  • Solid knowledge of Microsoft applications including Word, Excel, PowerPoint and Outlook

 


Professional Qualifications

  • IIQE 1 - Principles and Practice of Insurance Examination
  • IIQE 2 - General Insurance Examination
  • IIQE 3 - Long Term Insurance Examination

Technical Skills

  • Accountancy
  • Anti Money Laundering (AML)
  • Customer Service
  • Filing
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Powerpoint
  • Microsoft Word
  • Negotiation
  • Sales