Manager, Customer Proposition

Senior (6-10 years)

Technical Skills

  • Product Development
  • Sourcing

Job Description

Manager, Customer Proposition

Location: Hong Kong-Hong Kong Island-Wanchai

The incumbent will be responsible for the development of innovative proposition to address the needs of target segments by understanding thorough customer insights, market and competitors trend.  This position has to work closely with channels and other functions to design and launch proposition on a timely manner.
Key Responsibilities:
  • Identify, design and implement various proposition and product development initiatives;
  • In addition to recommending new product opportunities and new initiative, this individual will outline the product concept, develop business case and to deliver products on time;
  • Oversee investment-linked product development and maintenance;
  • Manage SFC enquiries and handle related correspondences;
  • Assist the management in implementing the ad hoc projects to achieve company strategic plan;
  • Identify product suite for different partners / distribution channels strategic plan;
  • Support market intelligence and customer insights collection.
  • Vendor services sourcing and management;

Support your supervisor on any ad hoc projects and reports


  • Bachelor degree with minimum 8 years experience in product development with strong exposure in insurance industry;
  • Strong knowledge of Life and Medical / Health insurance and ILAS;
  • Strong analytical abilities and creative energy;
  • Exceptional business acumen and proven ability to communicate and persuade at all levels of the organization;
  • Proven results in leading cross-functional teams and able to work under pressure;
  • Ability to be self-driven, show initiative and motivate others.
Employment TypeFull-time
Career LevelSenior (6-10 years)
Education LevelBachelor
Cigna Worldwide Life Insurance CoInsurance and Reinsurance

28 Hennessy Road, Wan Chai, Hong Kong

directions_walk7 mins walk from Wan Chai Station