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Head of Information Technology

Lead (more than 10 years)


Technical Skills

  • Life Insurance
  • Process Improvement
  • Program Management
  • Project Management
  • Team Management

Job Description

Head of Information Technology

Location: Hong Kong-Kowloon-Kowloon

The incumbent will work collaboratively across the business to provide leadership, strategic direction and direct management to all aspects of technology initiatives that support the business strategies of Cigna Hong Kong.  This includes but is not limited to: IT project planning / management, execution, timing, functionality, quality and budgeting.
The position will be responsible for the following:
  • Leading and managing various IT initiatives as pertains to the implementation of IT related business solutions
  • Managing the IT department to ensure timely delivery of services and deployment, development, monitoring, maintenance, upgrading and support of organizational IT systems
  • Working with and ensuring proper project/action planning for user departments 
  • Keeping up-to-date with the most recent technologies and advising on what new technological solutions and their implementation will meet business and systems requirements
  • Acting as a catalyst to ensure proper maximum value/usage from system and applications
  • Working closely with Global and Home Office for IT guidance and project implementation
  • Ensuring development of common strategic and tactical systems to facilitate desired business practices
  • Developing business-continuity plans to ensure minimization of business disruption
  • Keeping abreast of commercially available systems related business tools and report on possible business enhancers
  • In conjunction with business teams, directing the E-commerce initiatives of the company
  • Identifying and implementing process improvement initiatives to achieve additional savings for all departments supported


  • Degree in Computer Science or related field or equivalent professional experience
  • At least 10 years of IT experience including over 5 years in a management role, preferably in a financial services or insurance environment
  • Has cross-functional broad experience in various IT areas such as network, ERP, telephony
  • Proven track record in program management and strong project management capability
  • Strong leadership of people management and team building
  • Good command of Chinese and English, especially in presentation skills
  • Experience in international environments and familiar with matrix organization
  • Specific knowledge of one or more of CIGNA’s primary systems (CAPSIL, Oracle, etc) is helpful
  • Basic knowledge of DM/TM process flows, web based engines and business practices
  • Exposure to the life insurance industry
Employment TypeFull-time
Career LevelLead (more than 10 years)
Education LevelBachelor
LanguageEnglish, Cantonese
Cigna Worldwide Life Insurance CoInsurance and Reinsurance

28 Hennessy Road, Wan Chai, Hong Kong

directions_walk7 mins walk from Wan Chai Station