CVM Data Analytics – Manager / Senior Manager

Intermediate (3-6 years)

Technical Skills

  • Analytics
  • Data Mining
  • Econometrics
  • Marketing
  • Mathematics
  • Python
  • SAS (Statistical Software)
  • SQL
  • Statistics
  • Team Management

Job Description

CVM Data Analytics – Manager / Senior Manager

Location: Hong Kong-Kowloon-Kowloon

Business Overview:
Cigna (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. Our products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy and vision care benefits, and other related products including group disability, life, and accident coverage. Cigna has sales capability in 30 countries and jurisdictions, with approximately 80 million customer relationships throughout the world.
Job Description:
We are seeking a Manager or Senior Manager to join the Global Customer Value Management (CVM) team, who will be responsible for initiating, planning and executing data analytics projects to add values to Cigna Corporation. The CVM Team offers state-of-the-art data analytics techniques including propensity modeling, clustering, text-mining, optimization and digital analytics. We collaborate with different internal and external stakeholders to ensure project success.
This position is based in Hong Kong. Business travel is required. This position reports to Director of Global CVM.
Key Responsibilities:
  • Deliver data analytics projects, which aims to identify drivers of growth and profitability of a global insurance portfolio
  • Engage with a wide range of clients to address business needs
  • Apply insights to develop strategic and optimization recommendations. Collaborate with other teams for solution implementations in a cross-functional and decentralized global business environment
  • Manage a team of analysts to achieve business goals in a timely manner.
Technical Skills Required
  • Knowledge in data extraction, data manipulation, and data processing languages (e.g. SQL, SAS, Python, R) preferred
  • Analytical rigor & strategic thinking ability
  • Keen on learning new technologies
Personal Competencies Required
  • Self-motivated and organized with the ability to multi-task and work in a fast-paced and often ambiguous environment
  • Good client engagement skill. Experienced in consultancy and agency is a plus.
  • Fluency in English communication and good presentation skill
  • Strong business sense and result-oriented
  • At least 3 years of working experience in related areas


Education and Other Requirements
  • Bachelor’s degree or above in Statistics, Operations Research, Management Science, Econometrics, Engineering, or Applied Mathematics
  • Knowledge in fields of Insurance, Consumer Finance, Financial Services, Database Marketing and/or Data-mining is highly valued
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
Cigna Worldwide Life Insurance CoInsurance and Reinsurance

28 Hennessy Road, Wan Chai, Hong Kong

directions_walk7 mins walk from Wan Chai Station