Cigna Worldwide Life Insurance Co

Contract Senior Administrator/Executive (6 months)

Cigna Worldwide Life Insurance Co
Full Time
Wan Chai
Non-specified
Junior (less than 3 years)
Non-specified
English

Job Description

Contract Senior Administrator/Executive (6 months)

Location: Hong Kong-Kowloon-Kowloon

Job Purpose:   

The incumbent will be responsible for performing policy administration duties for policy administration department, including but not limited to insurance policy data-capturing, processing policy amendment and managing dispatch of policy documentation.   

Critical Tasks and Expected Contributions/Results:

  • Preparing issuance of policies, endorsements and renewals.
  • Support in collating materials and manage dispatch of policy documentation.
  • Maintain all customer related records, including policy data-capturing for new business and processing policy amendment per the requests of customers.
  • Handle internal and external queries in a timely and professional manner.
  • Assist in ad-hoc projects and provide ad-hoc administrative support to the policy administration department
  • Prepare regular and ad hoc reports

Current State of Business/Organization/Operation:  

  • New Group system will be launched in end Oct with new process & workflow developed. 
  • The service turnaround time of Group business are targeted to be improved to meet the needs of the customers

Key Challenges/Anticipated Changes in Environment:

  • To acquire the knowledge of the policy administration systems.
  • To get familiarized with the business logics in a short period of time
  • To perform several administrative tasks in parallel

Roadblocks to Success:

  • Unable to acquire the system and business knowledge in a short period of time. 
  • Unable to handle multitasks.

Developmental Value of Position:

  • Broad exposure to all aspects of policy administration.

Qualifications

Experience/Knowledge, Education and Other Requirements:

 

  • F.5 or above with 1-2 years of relevant experience in policy administration.  Exposure of Group business will be an advantage
  • Good command in both written & spoken English
  • Be responsible, positive, willing to learn and self-motivated
  • Good interpersonal and communication skills
  • Intermediate to expert level Microsoft Word (and Microsoft Office) user

Professional Qualifications

  • Expert Level

Technical Skills

  • Microsoft Word