Contract Senior Administrator/Executive (6 months)
Location: Hong Kong-Kowloon-Kowloon
The incumbent will be responsible for performing policy administration duties for policy administration department, including but not limited to insurance policy data-capturing, processing policy amendment and managing dispatch of policy documentation.
Critical Tasks and Expected Contributions/Results:
Preparing issuance of policies, endorsements and renewals.
Support in collating materials and manage dispatch of policy documentation.
Maintain all customer related records, including policy data-capturing for new business and processing policy amendment per the requests of customers.
Handle internal and external queries in a timely and professional manner.
Assist in ad-hoc projects and provide ad-hoc administrative support to the policy administration department
Prepare regular and ad hoc reports
Current State of Business/Organization/Operation:
New Group system will be launched in end Oct with new process & workflow developed.
The service turnaround time of Group business are targeted to be improved to meet the needs of the customers
Key Challenges/Anticipated Changes in Environment:
To acquire the knowledge of the policy administration systems.
To get familiarized with the business logics in a short period of time
To perform several administrative tasks in parallel
Roadblocks to Success:
Unable to acquire the system and business knowledge in a short period of time.
Unable to handle multitasks.
Developmental Value of Position:
Broad exposure to all aspects of policy administration.
Experience/Knowledge, Education and Other Requirements:
- F.5 or above with 1-2 years of relevant experience in policy administration. Exposure of Group business will be an advantage
- Good command in both written & spoken English
- Be responsible, positive, willing to learn and self-motivated
- Good interpersonal and communication skills
- Intermediate to expert level Microsoft Word (and Microsoft Office) user
- Expert Level
- Microsoft Word