Officer (Customer Account Investigation)

Intermediate (3-6 years)


Technical Skills

  • Accountancy
  • Compliance
  • Management Reporting
  • Microsoft Word

Job Description

Officer (Customer Account Investigation)

  • Handle all correspondence on customer accounts information enquiries from regulator or professional bodies or external customers
  • Provide the customer information and related documents to relevant parties in compliance with relevant ordinances / regulations and the Bank’s policies
  • Maintain the Customer Information Systems and collect customer account information and documentation from relevant parties
  • Compile management reports and support customer data protection issues
  • Ad hoc duties as assigned
  • University graduate in Business Administration, Law or related disciplines
  • Minimum 5 years’ working experience in banking industry
  • Knowledge in branch operation or customer account opening process would be an advantage
  • Self-motivated and attentive to details
  • Well-versed in both spoken and written English and Chinese
  • Conversant with MS Office applications and Chinese Word Processing
  • Applicants with less experience will be considered as Assistant Officer
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
LanguageEnglish, Cantonese
Chong Hing BankFinancial Services, Retail and Commercial Banking

Chong Hing Bank Centre, 24 Des Voeux Rd Central, Central

directions_walk3 mins walk from Central Station