Customer Service Officer / Assistant Customer Service Officer

Full-time

Technical Skills

  • Compliance
  • Sales

Job Description

Customer Service Officer / Assistant Customer Service Officer

    Responsibilities:
  • Actively engage in promoting wide range of consumer banking products and services to customers and solicit new business opportunities
  • Assist Branch Manager to plan, organize and implement branch promotion campaign to achieve the branch business goals
  • Ensure that all customers are well served in a timely, courteous and professional manner
  • Ensure the selling processes are in compliance with the Bank's policies, procedures, and regulatory guidelines
    Requirements:
  • Tertiary education with IIQE & HKSI qualifications
  • Minimum of 1 years' relevant experience in retail banking
  • Strong banking products and operations knowledge
  • Proficient in both spoken and written English and Chinese, fluent in Putonghua is an advantage
Employment TypeFull-time
Education LevelNon-specified
QualificationHKSI - Any Paper
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Chong Hing BankFinancial Services, Retail and Commercial Banking

Chong Hing Bank Centre, 24 Des Voeux Rd Central, Central

directions_walk3 mins walk from Central Station