Counter Service Officer Trainee



Technical Skills

  • Customer Service
  • Sales

Job Description

Counter Service Officer Trainee

You will undergo intensive development program, including business orientation, structured classroom training and comprehensive on-the-job training. After the completion of the program, you will be progressed to Counter Service Representative in our Retail Banking Branches for further development, subject to individual performance.

  • Handle counter financial transactions and balance daily transactions
  • Responsible for account opening and handling customers inquiries and complaints
  • Build new business opportunity through cross-selling various bank products and refer customers to appropriate staff
  • Tertiary education or above and preferably with 1 year’s customer services experience
  • Customer-oriented with communication skills
  • Proficient in both spoken and written English, Chinese and Putonghua
Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Chong Hing BankFinancial Services, Retail and Commercial Banking

Chong Hing Bank Centre, 24 Des Voeux Rd Central, Central

directions_walk3 mins walk from Central Station