Branch Operations Officer

Full-time
Intermediate (3-6 years)

Posted 

Job Description

Branch Operations Officer

    Responsibilities:
  • Ensure smooth branch operations and enhance service quality to customers
  • Supervise counter service operations and ensure operating are properly complied
  • Assist in resolving customer complaints and maintain cooperative work environment
  • Prevent misconduct by checking and monitoring the daily operations
  • Provide recommendations on improvement of operation to enhance service quality and work processes
    Requirements:
  • Tertiary education or above
  • Minimum of 5 years' solid experience in retail banking operations, with 2 years in supervisory level
  • Able to work under pressure and willing to work overtime when required
  • Strong communication, interpersonal and problem solving skills
  • Proficient in both spoken and written English and Chinese, fluent in Putonghua is an advantage
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Chong Hing BankFinancial Services, Retail and Commercial Banking

Chong Hing Bank Centre, 24 Des Voeux Rd Central, Central

directions_walk3 mins walk from Central Station