Senior Operation Support Officer

Chiyu Bank
Full Time
Intermediate (3-6 years)
English, Cantonese, Mandarin (Putonghua)

Job Description

Senior Operation Support Officer

Location: Central


  • Handle the operation of the payments transaction, including but not limited to the provision of services and operational support
  • Handle and override the transactions as authorized, and to rectify the errors and mistakes proactively
  • Improve the operation efficiency and manage the operational risks involved
  • Update the operation policies and procedures in accordance with latest statutory requirements
  • Manage the distribution setup of the incoming SWIFT and CHATS messages to various business unit
  • Report promptly to superiors for any irregularity
  • Participate in ad-hoc assignment as assigned


  • Degree holder or related disciplines
  • At least 5 years of experience in Banking industry
  • Familiar with banking operations and related policies, legal and regulatory requirements
  • Strong communication and interpersonal skills
  • Proficient in MS Word, Excel and PowerPoint
  • Good command of spoken and written English and Chinese (Cantonese & Mandarin)


Please apply in strict confidence with full resume and completed application form, which can be downloaded in the career opportunities page of our company website (, to Human Resources Manager, 12/F., Chiyu Bank Building, 78 Des Voeux Road, Central, H.K. or e-mail to  [email redacted, apply via Jobable] or fax to 28430133. Please quote the reference number.

Data collected will be used for recruitment purposes only. Applicants who are not contacted within 8 weeks may consider their application unsuccessful.

Technical Skills

  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word