China Mobile

b'Contract / Customer Relations Specialist II'

China Mobile
Contract, Full Time
Junior (less than 3 years)
Upper Secondary / IB / A Level / NVQ to Higher Diploma / Foundation Year / Associate Degree
English

Job Description

b'Contract / Customer Relations Specialist II'

[Post Ref: CEMCR/CRSII]

 

Responsibilities

  • Retain customers via inbound and outbound calls by offering appropriate retention tools

 

Requirements

  • Diploma holder or above
  • Completion of secondary school or above
  • With relevant working experience is preferred
  • Self-motivated, good telephone manner and selling skills
  • Willing to perform shift duty with 8.75 hours per day and 5 days per week including Sundays & Public Holidays

Technical Skills

  • Answering Telephones
  • Sales