The Job Post is Expired...

Process Planning & Management M/AM (1-year)

China Construction Bank

View Expired Job Detail

You may also like

Regional Warehouse Process Improvement, Asso Dir - US Listed

  • Find out more about the job
  • Find out more about the job

Direct Sales, Credit Cards, Consumer Banking Group & Wealth Management (One Year Contract)

DBS Bank
  • Compliance
  • Customer Service
  • +2 skills
  • +3 skills

(Senior) Project Manager (Process Formulation and Robotic Process Automation)

Bank of China
  • .NET
  • Accountancy
  • +7 skills
  • +8 skills

VP, Business Policy & Process Management, IBG COO Office, Institutional Banking Group

DBS Bank
  • Audit
  • Compliance
  • +8 skills
  • +9 skills

Project Manager (Process Management)

Bank of China
  • Microsoft Excel
  • Microsoft Powerpoint
  • +4 skills
  • +5 skills

Process Planning & Management M/AM (1-year)



Technical Skills

  • Business Analytics
  • User Acceptance Testing

Job Description

Process Planning & Management M/AM (1-year)

Location: Hong Kong


Process Planning & Management Manager / Assistant Manager (1-year contract)

�ssist business stakeholders / branches to prepare User Requirements documents together with business analysis on the feasibility of the initiatives; act as a bridge among Information Systems Division, business and end users to ensure smooth system implementation
�esign business operation flows in a cost-effective manner and with appropriate control measures to meet internal/external compliance requirements and minimize operational risks
�stablish detailed User Acceptance Test plans and test scripts / procedures; conduct testing for branches / joint testing with non-branch end users
�rite-up of procedural documentations, system operation guidelines and business supporting tools (e.g. customer forms, samples sales scripts etc.) and draft procedures manuals
�rrange process change deployment by preparing Operational Circular, obtaining approval from Operational P&P Approval Unit, delivering user briefing and conducting post-launch health checking and post-implementation review. Conduct formal user training on process related areas before major product/system roll out, and maintain qualified trainer accreditation from HR
�rovide production supports including but not limited to answering post-launch user enquiries when necessary, parameter maintenance for application systems, investigation and assistance in solution formulation for process or system related incident/customer complaint


�egree holder with 2-7 years solid banking experience
�ands-on experience in at least one of the following areas for extended period:
business analysis or operations and methodology in financial institution, banking operations in either front or back office and UAT and system support
�amiliar with banking operations
�xcellent English and Chinese writing skills, preferably with experience in procedural manual writing
�roficiency in Putonghua will be an advantage
�eticulous at work, good analytical and logical thinking skills
�ood negotiation, communication and interpersonal skills
�trong PC knowledge
�ustomer-oriented and willing to work overtime

Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese
China Construction BankFinancial Services, Retail and Commercial Banking

28/F, CCB Tower, 3 Connaught Road Central, Central, Hong Kong

directions_walk7 mins walk from Central Station