China Construction Bank

Personal Banker (Sky Center)

China Construction Bank
Full Time
Junior (less than 3 years)
English, Cantonese, Mandarin (Putonghua)

Job Description

Personal Banker (Sky Center)

Location: Hong Kong

- Achieve sales targets by actively promoting all banking products & services to customer, mainly through telemarketing outbound calls.
- Address customer� financial needs and cross-sell consumer banking products, e.g. deposit, loan, investment and insurance, etc.
- Handle general enquiries/complaints and resolve issues
- Comply with the established policies and procedures to ensure the safety and security of bank� and customer� asset
- Comply and adhere to bank� AML Compliance procedures, including but not limited to customer due diligence and ongoing transaction monitoring

- Degree holder or above
- Possess IIQE and HKSI qualifications
- Minimum 2 years of sales experience in consumer banking
- Sales-driven, result-oriented and be able to work under pressure
- Good spoken English, Cantonese and Putonghua
- Excellent command of MS Word & Excel

Professional Qualifications

  • HKSI - Any Paper

Technical Skills

  • Anti Money Laundering (AML)
  • Complaint Handling
  • Compliance
  • Customer Due Diligence
  • Customer Service
  • Microsoft Excel
  • Microsoft Word
  • Sales