Full Time
Junior (less than 3 years)
Bachelor
English, Cantonese, Mandarin (Putonghua)

Job Description

Personal Banker

Location: Hong Kong

Responsibilities

- Achieve sales targets by actively promoting all banking products & services to customers
- Address customer� financial needs and cross-sell consumer banking products, e.g. deposit, loan, investment and insurance, etc
- Handle general enquiries/complaints and resolve issues
- Comply with the established policies and procedures to ensure the safety and security of bank� and customer� asset

Requirements

- Degree holder or above
- Possess IIQAS & HKSI qualifications
- Minimum 2 years of sales and services experience in Consumer Banking
- Sales-driven, result-oriented and be able to work under pressure
- Good spoken English, Cantonese and Putonghua
- Excellent command of MS Word & Excel


Professional Qualifications

  • Insurance Intermediaries Qualification Assurance Scheme (IIQAS) Qualified
  • HKSI - Any Paper

Technical Skills

  • Complaint Handling
  • Customer Service
  • Microsoft Excel
  • Microsoft Word
  • Sales