China Construction Bank

Branch Support Specialist

China Construction Bank
Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese

Technical Skills

  • Microsoft Excel

Job Description

Branch Support Specialist

Location: Hong Kong


-Process investment phone orders including FX Linked, Mutual Fund, ELI/ELN and bond
-Process IPQ over the phone
-Perform various branch support functions e.g. AML name checking and Loan confirmation
-Provide cross support to product hotline and handle internal enquiries


-Possess the license/qualification for selling insurance and investment services
-Diploma or above with 2 years' customer service experience in banking industry. University degree with less experience will also be considered
-Good command of Cantonese, English and Putonghua
-Courteous, pleasant and meticulous
-Able to work under pressure and handle multi-tasks
-Proficiency in PC software, i.e. Words and Excel