Branch Support Specialist

Full-time
Junior (less than 3 years)

Technical Skills

  • Microsoft Excel

Job Description

Branch Support Specialist

Location: Hong Kong

Responsibilities

-Process investment phone orders including FX Linked, Mutual Fund, ELI/ELN and bond
-Process IPQ over the phone
-Perform various branch support functions e.g. AML name checking and Loan confirmation
-Provide cross support to product hotline and handle internal enquiries

Qualification

-Possess the license/qualification for selling insurance and investment services
-Diploma or above with 2 years' customer service experience in banking industry. University degree with less experience will also be considered
-Good command of Cantonese, English and Putonghua
-Courteous, pleasant and meticulous
-Able to work under pressure and handle multi-tasks
-Proficiency in PC software, i.e. Words and Excel

Employment TypeFull-time
Career LevelJunior (less than 3 years)
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese
China Construction BankFinancial Services, Retail and Commercial Banking

28/F, CCB Tower, 3 Connaught Road Central, Central, Hong Kong

directions_walk7 mins walk from Central Station