Assistant Operations Manager / Operations Manager

Senior (6-10 years)


Technical Skills

  • Microsoft Excel
  • Microsoft Word

Job Description

Assistant Operations Manager / Operations Manager

Location: Hong Kong


- Handle and supervise general operations of the banking center to ensure that regulatory compliance and the Bank's policies and procedures are strictly adhered
- Coach and supervise associates at counter and operations to ensure efficiency and smooth running of the banking center
- Cross-sell consumer banking products and make sales referrals
- Ensure that the quality and performance standard at the frontline are delivered to the desirable result and mystery shop requirement


- 5 subjects at Grade E / Level 2 or above in HKCEE / HKDSE, including English, Chinese and Mathematics
- Minimum 8 years of experience in branch operations in which 4 years are at supervisory level
- Familiar with consumer banking products and operation procedures
- Excellent interpersonal skills and be able to work under pressure
- Good spoken English, Cantonese and Putonghua
- Excellent command of MS Word and Excel
- Candidates with less relevant experience would be considered for the position of Assistant Operations Manager

Employment TypeFull-time
Career LevelSenior (6-10 years)
Education LevelLower Secondary
China Construction BankFinancial Services, Retail and Commercial Banking

28/F, CCB Tower, 3 Connaught Road Central, Central, Hong Kong

directions_walk7 mins walk from Central Station