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Senior Manager / Manager, Quality Assurance - Insurance

China CITIC Bank

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Senior Manager / Manager, Quality Assurance - Insurance

Full-time
Intermediate (3-6 years)

Posted 

Technical Skills

  • Audit
  • Compliance
  • Sales

Job Description

Senior Manager / Manager, Quality Assurance - Insurance

Location: Quarry Bay

Key Responsibilities

  • Review insurance sales transactions to ensure compliance of the relevant guidelines and regulatory requirements.
  • Follow up and rectify with branches or Insurance Services Managers in case of any discrepancy.
  • Suggest remediation actions to improve accuracy and quality.
  • Work with branches and Insurance Sales Managers to uplift high compliance awareness.
  • Conduct MIS for regular review on insurance sales transactions quality and work with counterparts for improvement.
  • Contribute ideas and provide support on new / enhanced insurance products, change of sales processes.  
  • Support and co-ordinate with stakeholders and teams to conduct insurance sales initiatives.
  • Support Team Head to review compliance and audit reports and follow up audit issues.

Requirements

  • Degree holder or equivalent is preferred.
  • Minimum 3 years of relevant experience in insurance field, preferably with Bancassurance sales exposure.
  • Good understanding in insurance products, selling processes and the relevant regulatory requirements. 
  • Good analytical skills and attentive to details.
  • Good command of written and spoken English and Chinese (including Putonghua).

For more details about career opportunities with the Bank, please visit our website http://www.cncbinternational.com/careers/en/index.jsp.  Please apply with full resume stating current and expected salaries.

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment.  All employment decisions will be made in a non-discriminatory manner.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
LanguageEnglish, Cantonese, Mandarin (Putonghua)
China CITIC BankFinancial Services, Retail and Commercial Banking

18 Tai Koo Shing Rd Quarry Bay

directions_walk6 mins walk from Tai Koo Station