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Officer, Banking Operations (Remote Account Opening)

China CITIC Bank

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Officer, Banking Operations (Remote Account Opening)



Technical Skills

  • Anti Money Laundering (AML)
  • Compliance
  • Customer Service
  • Know Your Customer (KYC)
  • Payroll

Job Description

Officer, Banking Operations (Remote Account Opening)

Location: Quarry Bay

Job Purpose

  • Responsible for daily operations of remote account opening, staff payroll account opening, customer general & contact information change and return mail handling.

Key Responsibilities

  • Check the account opening documentation of remote account and staff payroll account to ensure in compliance with internal policies, KYC, CDD, AML, FATCA & CRS
  • Check the correctness and completeness of customer profile creation, deposit account set-up and related services request
  • Check if the return mail record is updated and ensure the returned document is properly resent to customer
  • Handle the inquiry from frontline colleagues
  • Make suggestion(s) to enhance efficiency and streamline workflow of daily operations
  • Participate in projects on automation of processing system and upgrading of customer services
  • Handle ad-hoc matters and tasks assigned by Team Manager from time to time


  • Secondary education or above
  • Minimum 1 year of working experience
  • Basic knowledge in banking policy and operational procedures
  • Proficient in MS Office
  • Prudent and attentive to details
  • Good command of both written and spoken English and Chinese

For more details about career opportunities with the Bank, please visit our website  Please apply with full resume stating current and expected salaries email to [email redacted, apply via Jobable]

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment.  All employment decisions will be made in a non-discriminatory manner.

Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese
China CITIC BankFinancial Services, Retail and Commercial Banking

18 Tai Koo Shing Rd Quarry Bay

directions_walk6 mins walk from Tai Koo Station