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Assistant General Manager, Business Operational Risk (e-Business Exp. required)

China CITIC Bank

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Assistant General Manager, Business Operational Risk (e-Business Exp. required)

Lead (more than 10 years)


Technical Skills

  • Audit
  • Compliance
  • Disaster Recovery Planning
  • e-commerce
  • Gap Analysis
  • Information Security
  • Internal Control
  • IT Audit
  • Management Reporting
  • Marketing
  • Operational Risk
  • Quality Control
  • Risk Management
  • Root Cause Analysis
  • Training

Job Description

Assistant General Manager, Business Operational Risk (e-Business Exp. required)

Location: Quarry Bay


  • Establishing risk management framework to effectively/ proactively manage operational risk and building a strong risk culture to raise the compliance awareness of staff in Personal & Business Banking Group (“PBG")
  • Proactively drive the identification, assessment, measurement, mitigation and monitoring of operational risk in the assigned areas;  
  • Defining the top risk themes with business stakeholders for e-Business and Marketing & Assets & Liabilities and Customer Strategy in each year, and setting up the focus area for control assurance checking to address these top risks in the monitoring program;
  • Analyzing the risk data/ checking result to identify trend, concentration and/ or control loopholes, for management reporting;
  • Conducting gap analysis and root cause analysis for external/ internal risk events to strengthen our control processes and business operating models;
  • Present the risk profile for e-Business and Marketing & Assets & Liabilities and Customer Strategy in BORF and PBG Compliance Committee meeting for exercising senior management oversight on compliance with the regulatory requirements and internal policies.
  • Work with business owner to develop Risk and Control Self-Assessment (RCSA) to identify key operational risks and effective mitigation actions/ measures.
  • Review risk events/ incidents and customer complaints with regulatory and compliance concerns.
  • Promote risks and control awareness.  Work with respective teams in the bank to review and enhance training materials and approaches as appropriate to enhance compliance and control quality.
  • Coordinate and implement assigned bank/PBG-wide risk & compliance initiatives; including BCP, disaster recovery plan, Vendor risks management, information security bank-wide policy review; e.g. end user computing, customer data governance, etc.


  • Degree in Business, IT or related discipline.
  • Possession of relevant professional qualifications, e.g. CISA, will be a plus. 
  • Minimum 10 years of experience in/related to e-Business and/or business operations risk management, compliance, IT audit or control functions is preferable.
  • Good understanding and knowledge of operational risk and internal control principles; ability to assess risk trends.
  • Thorough knowledge of e-business/digital banking practices, operations and procedures.
  • Mature, independent, responsible and detail-minded.
  • Good interpersonal and communication skills.
  • Proficiency in PC applications.
  • Good command of written and spoken English and Chinese (including Putonghua).

For more details about career opportunities with the Bank, please visit our website  Please apply with full resume stating current and expected salaries.

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment.  All employment decisions will be made in a non-discriminatory manner.

Employment TypeFull-time
Career LevelLead (more than 10 years)
Education LevelBachelor
LanguageEnglish, Cantonese, Mandarin (Putonghua)