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Technical Support Specialist
- Public sector
- In-house position
- Stable working environment
- Perform IT helpdesk frontline support
- Support end users for their PC operation systems, hardware setup, installation and configuration of in-house application system
- Setup of Lotus Notes Account, Confidential Mail System(CMS) and Mobile Confidential Mail System(MCMS)
- Maintenance of desktop PCs, patches, window updates etc.
- Assist in setting up of mobile computing equipment and smart phone
- Assist in resolving technical issues of network problem and server management
- Assist in user acceptance test, training and rollout of internal IT system
- Assist in stock keeping and control of equipment inventory record/general computer inventory database
- Assist in administrating Mobile Device Management Application System for i-devices
- Full-cert in HKDSE / HKCEE or above
- 5 years of IT support experience
- Have good experience in administration of Mobile Device Management Application System
- Knowledge of software (Window 7 / 10, Office 2013 / 2016), VBA, PC desktop / notebook / ipad and peripheral device such as printer, scanner, etc.
- Good problem-solving skills, self-motivated and independent
- Possession of MCITP and CCNA is a plus
- Good communication skill and telephone manner
Interested parties please click "Apply Now" or contact Ernest Hung on +852 2833 4198 for more information.
Interested parties could also send your full resume [email redacted, apply via Jobable]. Successful applicants will be contacted within 2 working days.
|Employment Type||Contract, Full-time|
|Language||English, Cantonese, Mandarin (Putonghua)|