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Senior IT Support (Public Sector)

Contract, Full-time


Job Description

  • Public sector
  • In-house position
  • Stable working environment


  • Perform IT helpdesk frontline support
  • Support end users for their PC operation systems, hardware setup, installation and configuration of in-house application system ​
  • Setup of Lotus Notes Account, Confidential Mail System(CMS) and Mobile Confidential Mail System(MCMS) ​
  • Maintenance of desktop PCs, patches, window updates etc. ​
  • Assist in setting up of mobile computing equipment and smart phone ​
  • Assist in resolving technical issues of network problem and server management ​
  • Assist in user acceptance test, training and rollout of internal IT system ​
  • Assist in stock keeping and control of equipment inventory record/general computer inventory database ​
  • Assist in administrating Mobile Device Management Application System for i-devices


  • Full-cert in HKDSE / HKCEE or above
  • 5 years of IT support experience
  • Have good experience in administration of Mobile Device Management Application System ​
  • Knowledge of software (Window 7 / 10, Office 2013 / 2016), VBA, PC desktop / notebook / ipad and peripheral device such as printer, scanner, etc.​
  • Good problem-solving skills, self-motivated and independent ​
  • Possession of MCITP and CCNA is a plus ​
  • Good communication skill and telephone manner

Interested parties please click "Apply Now" or contact Ernest Hung on +852 2833 4198 for more information.

Interested parties could also send your full resume [email redacted, apply via Jobable]. Successful applicants will be contacted within 2 working days.

Employment TypeContract, Full-time
Education LevelNone
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Chandler MacleodHuman Resources and Recruitment

148 Connaught Rd Central, Sheung Wan

directions_walk3 mins walk from Sheung Wan Station