eBanking Assistant (Contract) - Open to fresh graduates (18-20K

Contract, Full-time


Job Description

An international banking is looking for junior/entry-level Assistant for e-Banking support. This is a 12-month contract role.


The Assistants will manage a offline-to-online migration project and responsible to call up customers proactively to encourage them to use a digital platforms. They will discuss and handle the process with follow-up service call. In any cases, liaising with internal teams is needed.

Job duties:

  • Monitor the migration process, update the tracking Excel sheet on daily basis and take appropriate action
  • Provide pre and post implementation support and ensure customers are comfortable to use the e-banking platform.
  • Provide training support to clients when needed
  • Handle customers' inquiries relating to cash payments and provide technical supports if needed.


  • Bachelor's degree from university
  • Fluent in Chinese (Cantonese & Mandarin) and English languages
  • Good computer skills and proficient in using MS applications (Excel, Word, Outlook)
  • Basic knowledge and interest in e-banking
  • Pleasant personality

Interested parties please click "Apply Now" or contact Yotska Lam on +852 2833 4195 for more information.

Employment TypeContract, Full-time
Education LevelNone
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Chandler MacleodHuman Resources and Recruitment

148 Connaught Rd Central, Sheung Wan

directions_walk3 mins walk from Sheung Wan Station