Ocean Operations Clerk / Supervisor

Intermediate (3-6 years)

Technical Skills

  • Answering Telephones
  • Bill Payment
  • Compliance
  • Data Entry
  • Filing
  • Microsoft Excel
  • Microsoft Word
  • Shipping
  • Typing
  • Word Processing

Job Description

Ocean Operations Clerk / Supervisor

Location: Kwai Fong


  • Handle full set of export documents, customer declaration, Tradelink declaration, etc.
  • Ensure accuracy of data input, document upload and filing
  • Monitor SOP / KPI to meet our compliance requirement
  • Perform cargo planning and work instruction of our customers including accurate reporting and billing
  • Maintain close communication and coordinate with clients / overseas agents / carriers / warehouse
  • Support upper management to resolve the customer issues
  • Provide general administrative support within the department


  • Holder of HKDSE / HKCEE or equivalent
  • At least 3 years Ocean Expport experience in Freight Forwarding / Logistic industry (Candidate with more experience and with at least more than 2 years supervisory experience will be considered as Supervisor)
  • Familiar with Origin Cargo Management / PO Management would be an advantage
  • With experience on ocean freight shipping arrangement process (FCL, LCL, Buyer Consolidation if possible)
  • Good telephone manner, willing to learn and work overtime, fast and accurate typing
  • Competent in Microsoft Office applications including Word, Excel and Chinese word processing
  • Good command of spoken and written English & Mandarin 
  • Immediate available is highly preferred

We offer attractive salary package and fringe benefits including 5-day work; double pay; bonus; medical insurance; dental; education subsidies; shuttle bus; special leave etc. to the right candidate. Interested parties please send full resume with availability and expected salary to us.

Personal data collected would be used for recruitment purpose only.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelLower Secondary
LanguageEnglish, Cantonese, Mandarin (Putonghua)