BT Group

Client Security Lead

BT Group
Full Time
Admiralty
Non-specified
Senior (6-10 years)
Non-specified
English

Job Description

Client Security Lead

Location: Hong Kong

Purpose Of Role:

·         Leads all client engagement for BT Security on an existing regional contract in region, based in Hong Kong.

·         Lead & own Security governance & compliance on the contract.

·         Responsible for optimising Security P&L through deep insight into customer needs and in-life contract performance. 

·         Owning the security customer experience e2e.

Key Responsibilities

External Stakeholders

q  Single point of visibility into the delivery and operation of the security services;

q  Responsible for customer experience with the security services;

q  Jointly own the Customer Security Strategy;

q  Responsible for the management of P&L and resources on the customer account;

q  Maintain visibility and accuracy of BT’s security obligations written into the Customer contract & BT’s compliance towards them;

q  Support compliance to applicable external regulatory standards;

q  Own and tracks the security specific risks in the account risk register;

q  Understanding the business operations and support structures of the Customer and owning the selection, recommendation and improvement of security controls

q  Support new security initiatives that are appropriate and strategic for BT and the Customer;

Internal Stakeholders

q  Overall accountability for all aspects of Security engagement with existing customers or customer groups

q  Develops successful and sustainable long term Security business relationships with customers & internal teams

q  Accountable for defining and executing Security strategy in respect to existing customers

q  Actively manage senior level relationships with clients and internal senior executives e.g. Country Managing Director, Regional VPs.

q  Oversee security customer experience, business opportunities, relationships, and contract management delivery

q  Lead an in-life security team (for large strategic customer)

q  Contribute to the BT Security strategy and transformation, by taking account of the collective voice of our customers

q  Identify & develop new security opportunities to expand the business scope of existing contracts, in conjunction with Account team.

Qualifications

 

Qualifications:

 

q  Typically qualified to degree level, or equivalent professional experience and/or with recognised qualifications.

q  Preferably with CISM, ITIL & knowledge of ISO 2700x.

 

 

Skills/Experience:

 

q  8 to 10 years’ experience with a proven track record in security with good communication skills.

q  Extensive experience of stakeholder management and influencing skills, at a senior level.

q  Proven knowledge of risk management processes.

q  Recognised practitioner in Security management, network and information security and people security.

q  Excellent leader & strong team player with a proven track record of building high performing, well-motivated teams.

 


Technical Skills

  • Contract Management
  • Information Technology Infrastructure Library (ITIL)
  • Risk Management