Customer Service Officer

Intermediate (3-6 years)

Technical Skills

  • Answering Telephones
  • Faxing
  • Know Your Customer (KYC)
  • Microsoft Word

Job Description

Customer Service Officer

Job Responsibilities:

  • Respond to customers queries and requests via phone and email
  • Prepare account opening documents for individual and corporate customers
  • Responsible for Client Due Diligence and KYC review and approval
  • Work independently and work under pressure
  • Quick response to deliver professional services to meet our customers need

Job Requirements:

  • University degree holder
  • Minimum 2~3 years experience in CDD/KYC in banking
  • Good telephone manner and communication
  • Good computer skills and Chinese word processing
  • Excellent spoken and written English, Cantonese & Mandarin (MUST) skill

Apply methods:

Interested parties please send your application letter & resume with salary expected to Human Resources Manager via the following channels.

  1. By email : [email redacted, apply via Jobable]; or
  2. By fax : 2851-3163; or
  3. By post: Human Resources Manager, Bank SinoPac, 18/F, One Peking, 1 Peking Road, Tsim Sha Tsui, Kowloon

Bank SinoPac is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. Personal data collected will be used strictly for recruitment purposes only.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
LanguageEnglish, Cantonese, Mandarin (Putonghua)