Senior Teleservices Manager (Investment Trading)

Senior (6-10 years)


Technical Skills

  • Business Development
  • e-commerce
  • HR
  • Investment Management
  • MPF
  • Sales
  • Training
  • Wealth Management

Job Description

Senior Teleservices Manager (Investment Trading)

Location: Hong Kong


  • Explore and facilitate the banking investment activities through telephones transactions
  • Expand and intensify business quality services and providing top noted business delivery to clients
  • Provide one stop Wealth Management Services to clients
  • Regulate and monitor the investment function of Contact Centre of the Bank in ensuring the our wealth management services are complied with regulatory bodies’ requirement
  • Transform customer feedback in prompting business development especially in sales products, including but not limited to covering analyze, training.
  • Handles customer complaints and erroneous business with diligence care


  • Bachelor degree or above in Business Administration or related disciplined;
  • Possess qualifications of IIQE, HKSI & MPF ;
  • At least 6 years’ experience in Banking field, or
  • At least 3 years’ relevant experience in Investment Management, E-commerce activities, Information Analysis Management or consultancy roles, with at least 7 years financial institutions and at least 2 years managerial exposure;
  • Sound knowledge in Banking operation and related regulatory discipline;
  • Familiarize with all types of investment products with latest market updates will be an advantage;
  • Motivated in facilitate human resources development with good interpersonal and communication skills
Employment TypeFull-time
Career LevelSenior (6-10 years)
Education LevelNon-specified
QualificationHKSI - Any Paper
Bank of ChinaInvestment Banking and Brokerage

24/F Bank of China Tower 1 Garden Road Hong Kong

directions_walk10 mins walk from Admiralty Station