Bank of China

Customer Service Manager (Corporate Banking)

Bank of China
Full Time
Junior (less than 3 years)
Bachelor
English, Cantonese

Job Description

Customer Service Manager (Corporate Banking)



Responsibilities:

  • Provide quality banking services such as account opening and maintenance to corporate client and front line department
  • Checking the documents of account opening
  • Negotiate with all relevant parties; Manage end-to-end processing procedure and closely communicate and collaborate with various internal and external parties
  • Coordinate workflow enhancement of the supervised business routine, to enhance operating efficiency and cost-effectiveness

Requirements:

  • Degree holder in Law is preferable
  • At least 2 year experience in Compliance or Account Opening or Account Maintenance
  • Good knowledge on Banking Ordinance, Procedure & Corporate Banking Products
  • Proficient in AOP, CIN and PC applications including MS Word, Excel, PowerPoint and Chinese word processing
  • Excellent communication and negotiation skills with excellent command of both spoken and written English and Chinese


We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website “http://www.bochk.com


Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.


Technical Skills

  • Compliance
  • Costing
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word
  • Negotiation