Business Strategy Manager (Call Center)

Intermediate (3-6 years)

Technical Skills

  • Accountancy
  • Compliance
  • Corporate Communications
  • Economics
  • Project Management
  • Statistics

Job Description

Business Strategy Manager (Call Center)


  • Coordinate and implement strategic plans and initiatives of Call Center, including monitoring of project progress and ensuring the effective implementation.
  • Formulate effective system for collecting operational and financial data for the purpose of business quantitative and qualitative analysis.
  • Consolidate the performance material of different teams, analyze the data with reference to market situation and perform regular reporting for  management review.
  • Analyze the business and financial results with relevant parties & Finance Department to make recommendations for sustainable improvement.
  • Ensure all tasks are executed and controlled within the determined risk level and adhere to compliance standard


  • Degree holder with major in Business Administration, Finance, Accounting, Economics, Statistics or related discipline
  • With 3 – 5 years’ banking or Call Center experience
  • Sound knowledge in statistical applications, distribution and banking operations, risk management
  • Strong banking sense and self-motivated with good analytical and project management skills and be able to work independently under pressure
  • Good communications and presentation skills
  • Good command of English and Chinese in both spoken and written, including Putonghua

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website “

Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Bank of ChinaInvestment Banking and Brokerage

24/F Bank of China Tower 1 Garden Road Hong Kong

directions_walk10 mins walk from Admiralty Station