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Assistant Manager / Officer – Client & Services Management

Bank Consortium Trust (BCT)

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Assistant Manager / Officer – Client & Services Management

Full-time

Posted 

Technical Skills

  • Customer Service
  • Microsoft Word
  • MPF
  • ORSO
  • Word Processing

Job Description

Assistant Manager / Officer – Client & Services Management

Location: Central, Western District

Key Responsibilities:

  • Handle MPF & ORSO enquiries through hotlines & emails
  • Provide outbound service support through clients’ loyalty programs
  • Liaise with internal and external parties to fulfill client requests and administrative follow-ups
  • Handle projects and other tasks as assigned

Requirements:

  • College graduate or equivalent
  • Minimum 2 years’ experience in banking or financial industries, preferably in call centre / customer service environment
  • Good understanding of MPF and ORSO is preferable
  • Fluency in Cantonese and English is a must
  • Customer oriented with good interpersonal skill
  • Positive attitude, well organized and a good team player
  • Proficiency in English and Chinese word processing
  • Passed MPF Intermediaries Examination and / or with SFC Licensed Representative qualification

Remuneration will be commensurate with qualification and experience. Please send your application with detailed resume indicating both present and expected salary and date of availability to the Human Resources Manager via email:   [email redacted, apply via Jobable]  , by fax to 2314 3984 or mail to 18/F Cosco Tower, 183 Queen's Road Central, Hong Kong.

(Personal data collected will be used for recruitment purpose only and will be kept strictly confidential)

Employment TypeFull-time
Education LevelBachelor
LanguageEnglish, Cantonese