- Feasibility Studies
- Product Development
- Product Management
- Risk Management
Head, Product Proposition, Health & Employee Benefits
Location: HONG KONG
-Develop product strategy to achieve profitable growth;
-Lead technical analyses to systematically review and monitor performance;
-Steer experience analytical insights into business actions to achieve targets;
-Establish & implement methods, best practices and tools for product development, , as well as performance monitoring;
-Drive product initiatives in accordance with business strategy and distribution channels’ needs;
-Ensure appropriate risk management governance and transparency of relevant technical and business decisions.
Role & Responsibilities:
Product Development and Technical Support & Governance
-Technical review and inputs to product proposition and benchmark including benefits and wordings of new and refreshed products
-Development and execution of product action plan for each year
-Take the ownership of product approval process
-Steer discussion with distribution channels, Claims, Underwriting, Medical Networks to align overall product strategy and implementation;
-Establish best practice and tools for product development and performance monitoring;
-Review reinsurance arrangement to achieve optimal strategic alignment, product proposition and profitability, and contribute to arrangements with health service and process providers;
-Ensure adequate transparency of business performance through timely reports of technical and business decisions, and regular experience reviews.
-Strive for health product innovations and feasibility study to enhance customer value propositions and business growth opportunities across distribution channels;
-Maintain and further develop product knowledge base to facilitate knowledge sharing and idea generation;
-Lead research and regular updates of public-private healthcare systems to identify opportunities and manage risks.
Performance Monitoring / Product Management
-Keep track of product performance and identify timely actions
-Issues resolution for existing products (e.g., clarification of T&Cs)
-Steer insights from technical analyses to drive business actions to improve Health & Employee Benefits portfolio performance and achieve targets;
-Recommend solutions to overcome challenges and risks;
-Co-ordinate and work with other teams (e.g., Claims, Underwriting, Medical Networks) to drive recommended solutions;
-Provide technical guidance to align reporting metrics for Health & Employee Benefits across Life/GI entities.
-Participate in Strategy Planning and regular Business Reviews to drive Health & Employee Benefits strategy and actions to manage key business risks with internal and external stakeholders;
-Develop talent through appropriate guidance, training and development initiatives.
-Proven experience in product development in insurance industry, particularly in Health & EB;
-Fellow Actuary - Good technical foundation, with excellent working knowledge of actuarial techniques, issues and application to product pricing and experience review, and reporting is a plus
-Strong working knowledge of insurance product development process, including marketing, operation, distribution and systems considerations;
-Familiar with insurance company business and operations in a multi-national company setting;
-Strong drive, able to work independently and take lead in designated projects with multiple stakeholders;
-Excellent influencing, negotiating skills and communication capability, including the ability to interact and partner with other team leaders to achieve objective.