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Head, Product Proposition, Health & Employee Benefits



Technical Skills

  • Feasibility Studies
  • Product Development
  • Product Management
  • Risk Management
  • Underwriting

Job Description

Head, Product Proposition, Health & Employee Benefits

Location: HONG KONG

-Develop product strategy to achieve profitable growth;

-Lead technical analyses to systematically review and monitor performance;

-Steer experience analytical insights into business actions to achieve targets;

-Establish & implement methods, best practices and tools for product development, , as well as performance monitoring;

-Drive product initiatives in accordance with business strategy and distribution channels’ needs;

-Ensure appropriate risk management governance and transparency of relevant technical and business decisions.

Role & Responsibilities: 

Product Development and Technical Support & Governance

-Technical review and inputs to product proposition and benchmark including benefits and wordings of new and refreshed products

-Development and execution of product action plan for each year

-Take the ownership of product approval process

-Steer discussion with distribution channels, Claims, Underwriting, Medical Networks to align overall product strategy and implementation;

-Establish best practice and tools for product development and performance monitoring;

-Review reinsurance arrangement to achieve optimal strategic alignment, product proposition and profitability, and contribute to arrangements with health service and process providers;

-Ensure adequate transparency of business performance through timely reports of technical and business decisions, and regular experience reviews. 

Product Propositions

-Strive for health product innovations and feasibility study to enhance customer value propositions and business growth opportunities across distribution channels;

-Maintain and further develop product knowledge base to facilitate knowledge sharing and idea generation;

-Lead research and regular updates of public-private healthcare systems to identify opportunities and manage risks.

Performance Monitoring / Product Management

-Keep track of product performance and identify timely actions

-Issues resolution for existing products (e.g., clarification of T&Cs)

-Steer insights from technical analyses to drive business actions to improve Health & Employee Benefits portfolio performance and achieve targets;

-Recommend solutions to overcome challenges and risks; 

-Co-ordinate and work with other teams (e.g., Claims, Underwriting, Medical Networks) to drive recommended solutions;

-Provide technical guidance to align reporting metrics for Health & Employee Benefits across Life/GI entities.


-Participate in Strategy Planning and regular Business Reviews to drive Health & Employee Benefits strategy and actions to manage key business risks with internal and external stakeholders;

-Develop talent through appropriate guidance, training and development initiatives.


-Proven experience in product development in insurance industry, particularly in Health & EB;


-Fellow Actuary - Good technical foundation, with excellent working knowledge of actuarial techniques, issues and application to product pricing and experience review, and reporting is a plus

-Strong working knowledge of insurance product development process, including   marketing, operation, distribution and systems considerations;


-Familiar with insurance company business and operations in a multi-national company setting;


-Strong drive, able to work independently and take lead in designated projects with multiple stakeholders;

-Excellent influencing, negotiating skills and communication capability, including the ability to interact and partner with other team leaders to achieve objective.

Employment TypeFull-time
Education LevelNon-specified
AXAInsurance and Reinsurance

42/F., AXA Tower, Landmark East, 100 How Ming Street, Kwun Tong

directions_walk8 mins walk from Kwun Tong Station