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Claims Services Officer

Full-time
Intermediate (3-6 years)

Posted 

Technical Skills

  • Claims
  • Training

Job Description

Claims Services Officer

Location: HONG KONG-HONG KONG-HONG KONG

Key accountabilities:

  • Be responsible for identifying suspicious claim cases and handling claims within the Claims Services Department.
  • Assist to carry out daily operations including but not limited to claims handling, prepare reports, fraud detection, investigation and training. 
  • Provide fraud consultancy

Qualifications

Requirements:

  • 3+ years of experience in handling Retail claims with solid understanding of insurance processes and intrepretation of policy; candidates with Motor and EC claims experience will be an advantage but not necessary. 
  • Candidates with experience of loss adjuster shall be an advantage (but not necessary); 
  • Have analytical skills along with a passion for inquisitive research and investigative evidence analysis. 
  • Persistent to obtain case information not readily avaiable 
  • Ability to work independently with minimum supervisiion 
  • Excellent MS Office skills 
  • An organized team player with excellent sense of responsibility
  • Strong influencing skills and tenacity. 
  • Honest and ethical with high levels of integrity and confidentiality

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelNon-specified
LanguageEnglish
AXAInsurance and Reinsurance

42/F., AXA Tower, Landmark East, 100 How Ming Street, Kwun Tong

directions_walk8 mins walk from Kwun Tong Station