Claims Officer, Health Operations – Inpatient Claims



Technical Skills

  • Claims
  • Settlements

Job Description

Claims Officer, Health Operations – Inpatient Claims

Location: HONG KONG

  • Assess and process medical claims according to claims guidelines and policy terms & condition
  • Arrange disbursement of reports and payments on claims settlement.
  • Provide administrative support to group & individual medical clients through correspondence handling
  • Reply enquiries in a timely manner
  • Cooperate with other teams to meet the deadlines and expectation of services
  • Ensure accuracy and review the procedures for continuous improvement
  • Ensure claims are processed within company service standard


  • University graduate or above
  • Minimum 2 years of experience in medical claims
  • Good technical skills and knowledge of claims
  • Customer Centric minded and excellent communication skill
  • Good command of both written and spoken English and Chinese
Employment TypeFull-time
Education LevelBachelor
LanguageEnglish, Cantonese
AXAInsurance and Reinsurance

42/F., AXA Tower, Landmark East, 100 How Ming Street, Kwun Tong

directions_walk8 mins walk from Kwun Tong Station