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Claims Officer

Full-time
Intermediate (3-6 years)

Posted 

Technical Skills

  • Claims
  • Management Reporting
  • Microsoft Excel
  • Microsoft Word
  • Process Improvement
  • Training

Job Description

Claims Officer

Location: HONG KONG

Description 


  • Approve all types of claims within authority independently
  • Meet service turnaround time and achieve claims KPI targets
  • Assist in enquiry from Enquiry Teams
  • Assist department in reviewing workflow, implementing continuous claims process improvement
  • Assist in compiling regular management report
  • Assist in conducting training to colleagues and distributors
  • Participate in assigned projects

Qualifications

Qualifications

  • University graduate, preferably with professional insurance qualifications
  • Graduate from allied-medical or nursing institution preferred
  • At least 3 - 4 years of relevant working experience in insurance field
  • Good command of both written and spoken English and Chinese
  • Good PC skills including Excel, Word and Chinese word processing
  • Strong customer centric mindset and good communication skill
  • Result-oriented, self-motivated, patient, cheerful and positive
Candidates will more experience will be considered as Assistant Claims Manager
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
LanguageEnglish, Cantonese
AXAInsurance and Reinsurance

42/F., AXA Tower, Landmark East, 100 How Ming Street, Kwun Tong

directions_walk8 mins walk from Kwun Tong Station