Claims Officer

Intermediate (3-6 years)


Job Description

Claims Officer

Location: HONG KONG

-     Assess and process medical claims according to company’s claims guidelines.

-    Arrange disbursement of reports and payments on claims settlement.

-    Provide administrative support to group & individual medical / life clients through correspondence handling

-      Reply enquiries from internal customers within in a timely manner

-      Cooperate with other teams to meet the deadlines and expectation of services

-      Ensure accuracy and review the procedures for continuous improvement

-      Ensure claims are processed within company service standard.


-       High Diploma or above

-       At least 3 years of working experience in insurance industry, preferrable with experience in Health Claims

-       Knowledge of the AS400 system is preferable

-       Good interpersonal skill with service attitude, numeric sensitive and attentive to details.

-       Good command of both spoken and written English and Chinese & PC skills.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese
AXAInsurance and Reinsurance

42/F., AXA Tower, Landmark East, 100 How Ming Street, Kwun Tong

directions_walk8 mins walk from Kwun Tong Station