Claims Officer

Intermediate (3-6 years)

Technical Skills

  • Claims
  • Computer Programming
  • Inventory Management
  • Settlements

Job Description

Claims Officer


  • Assess and process medical claims according to company's claims guidelines.
  • Arrange disbursement of reports and payments on claims settlement.
  • Provide administrative support to internal and external clients through correspondence handling
  • Reply enquiries from agents, brokers and customers in a timely manner
  • Cooperate with relevant teams to meet the deadlines and expectation of services
  • Ensure accuracy and review the procedures for continuous improvement
  • Ensure claims are processed within company service standard.


  • High dipolma or above
  • At least 3 years of working experience in insurance industry, preferable with experience in employee benefit
  • Knowledge of the AS400 system
  • Good interpersonal skill with service attitude, numeric sensitive and attentive to details.
  • Good command of both spoken and written English and Chinese & PC skills.
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
LanguageEnglish, Cantonese
AXAInsurance and Reinsurance

42/F., AXA Tower, Landmark East, 100 How Ming Street, Kwun Tong

directions_walk8 mins walk from Kwun Tong Station