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Technical Service Supervisor (ref. no.: 2018/TSSUP/IMMS6/01)

Automated Systems

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Technical Service Supervisor (ref. no.: 2018/TSSUP/IMMS6/01)

Intermediate (3-6 years)


Technical Skills

  • Inventory Management

Job Description

Technical Service Supervisor (ref. no.: 2018/TSSUP/IMMS6/01)

Location: Shatin


  • Provide IT deskside and helpdesk support to customer through various channels
  • Lead a team to deliver IT support service to customer
  • Perform operation support including data backup, data center management, IT facilities administration, installation and configuration of network, server, desktop PC, printer and peripherals
  • Maintain hardware and software inventory, prepare inventory reports as required
  • Assign work tasks to team members for follow up
  • Provide service report and update service performance to management regularly
  • Handle ad-hoc assignments / projects as required


  • Higher Diploma or above in computer science or related disciplines
  • More than 5 years IT helpdesk / deskside support experience with at least 1 year in team lead role
  • At least one of the professional certificates such as MCP / MCITP / MCSE / CCNA / CCNP is preferred
  • Hands-on experience in PC operations, TCP/IP and server infrastructure are essential
  • Mature, positive thinking and active person are desired
  • Good communication skill in both English and Chinese, Cantonese speaking is required

We offer excellent career opportunities, remuneration and benefits to the right candidates. Please state clearly the position you are applying with reference no. if any in the subject line and sending a full resume including recruitment channel, present and expected salary to: Human Resources Department, Automated Systems (HK) Ltd., 15/F., Topsail Plaza, 11 On Sum Street, Shatin, N.T. or fax to 2601 6936 or e-mail to [email redacted, apply via Jobable].

To know more about us, please visit our website:

We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data will be destroyed within six months after the selection process.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelHigher Diploma / Associate Degree
QualificationCisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA), Microsoft Certified IT Professional (MCITP ), Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Professional (MCP)
LanguageEnglish, Cantonese