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IT Support Engineer / Specialist (Ref. no.: 2018/ITSENG/IMMS6/01)

Automated Systems

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IT Support Engineer / Specialist (Ref. no.: 2018/ITSENG/IMMS6/01)



Technical Skills

  • Inventory Management
  • Linux
  • Lotus Notes
  • Microsoft Outlook
  • WAN

Job Description

IT Support Engineer / Specialist (Ref. no.: 2018/ITSENG/IMMS6/01)

Location: Shatin


  • Provide deskside (maintenance) support on hardware, software and application for user
  • Provide helpdesk and remote IT support if necessary
  • Provide network and server support (backup and monitoring)
  • Assist in managing hardware & software inventory and maintain up-to-dated inventory record
  • Communicate with vendors for all IT related work such as facilities purchasing and repairing


  • DSE / Diploma in Computer Science or related discipline
  • 2 years IT support experience (less experience will be considered as IT Support Engineer)
  • Knowledge of Microsoft Windows (7 / 10), Microsoft Office and Email (Outlook / Lotus Notes)
  • Hands on experience in PC problem diagnosis and end user support
  • Experience in supporting Windows Server & Linux platform will be an advantage
  • CCNA / MCP / MCSE holder is preferred, but not a MUST
  • Knowledge of LAN / WAN and TCP / IP
  • Can work under pressure and independently
  • Good analytical and problem solving skills
  • Good team player, self-motivated, communication skills and hard-working
  • Good command of spoken and written English and Chinese
  • Immediately available is preferred

We offer excellent career opportunities, remuneration and benefits to the right candidates. Please state clearly the position you are applying with reference no. if any in the subject line and sending a full resume including recruitment channel, present and expected salary to: Human Resources Department, Automated Systems (HK) Ltd., 15/F., Topsail Plaza, 11 On Sum Street, Shatin, N.T. or fax to 2601 6936 or e-mail to [email redacted, apply via Jobable].

To know more about us, please visit our website:

We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data will be destroyed within six months after the selection process.

Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree
QualificationMicrosoft Certified Professional (MCP)
LanguageEnglish, Cantonese