Senior Technical Specialist - Wintel

Senior (6-10 years)

Technical Skills

  • Active Directory
  • Capacity Planning
  • ITIL
  • Microsoft Exchange Server
  • Project Management
  • Technical Support
  • VMware

Job Description

Senior Technical Specialist - Wintel

Location: Kowloon Bay

Duties & Responsibilities:

  • Provide daily level 2/3 technical support in Windows & VM platforms including Windows Server 2008, 2012 & VC5
  • Provide project implementation support to Windows and virtualization infrastructures
  • Communicate with customers, vendors and internal support teams for project implementation and other technical support
  • Provide technical guidance to juniors
  • Follow change management process
  • Follow the incident and problem management process including problem isolation, service resumption, diagnosis, root-cause analysis & reporting
  • Handle customer requirements including end-to-end implementation, on-going support and documentation
  • Provide administrative support including patching, regular housekeeping, capacity planning and system documentation
  • On-call support required in case of incidents
  • Follow change management process


  • Degree holder in IT or related disciplines
  • Minimum 6 years of relevant experiences
  • Experiences in managing Windows servers, VMware & MS/VCS Clustering
  • Experiences in HP C-series servers, Dell servers and IBM X-series servers
  • In-depth ITIL knowledge
  • Certified MCP, MCSE, MCITP or VC5 an advantage
  • Experiences in PowerShell scripting, MS Hyper-V, MS Exchange, SharePoint or Active Directory an advantage
  • Knowledge in MS System Centre 2012 an advantage
  • Experiences in cloud infrastructure an advantage
  • Good command of spoken and written English and Chinese
  • Good interpersonal and communication skills
  • Team player 

We offer 5-day work, bank holidays, medical and dental insurance, 14 days’ annual leave, excellent career prospects & attractive remuneration to the right candidate.

Interested applicants please apply by sending full resume with availability, present and expected salary, contact telephone number to [email redacted, apply via Jobable]

Employment TypeFull-time
Career LevelSenior (6-10 years)
Education LevelBachelor
QualificationMicrosoft Certified IT Professional (MCITP ), Microsoft Certified Systems Engineer (MCSE), ITIL Practitioner Level, Microsoft Certified Professional (MCP)
LanguageEnglish, Cantonese