Senior Technical Specialist - Backup & Recovery

Senior (6-10 years)

Technical Skills

  • Accountancy
  • Data Centre
  • Filing
  • Linux
  • Microsoft Access
  • Scheduling
  • Technical Support
  • VMware

Job Description

Senior Technical Specialist - Backup & Recovery

Location: Kowloon Bay

Duties & Responsibilities:

  • Duties will include performing or assisting with configuration, installation and maintenance of complex server hardware and software, operating system and application upgrades and patch installs, level 1 and 2 server support calls from staff and students and implementation and testing of regular hardware and software upgrade projects
  • The incumbent will also be responsible for scheduling and maintaining backups of corporate data, and data recovery (when required) and the creation or maintenance of user accounts, and access to network resources such as file shares and printing.
  • Keep abreast of the latest technology on backup area, propose new design and recommend new approach to Atos management to leverage the technology
  • Responsible for the design, configuration, and performance tuning of the Backup infrastructure
  • Manage all change requests and problems
  • Perform fault analysis on all failed backup job; leading the 1st and 2nd level support team to resolve backup problems
  • Accept, or reject any new backup request to any existing backup infrastructures that does not comply with the agreed standard and report all variances to the management
  • Understand the functions of all installed Netbackup/ NetWorker software; VTL and Data domain systems from a technical support aspect
  • Produce quality operational manual for operations and support team to support the daily backup operations


  • Degree in Computer Science or related disciplines
  • Minimum 7 years’ experience in providing support to Data Centre environment
  • Familiar with Operating systems support, system backup operations, strong in performing technical troubleshooting
  • Experience working in a project team and individually with limited supervision
  • Current experience with managing servers in a VMware vSphere 5.x or Microsoft Hyper-V enterprise environment
  • Significant current experience in Windows Server and Linux Server backup and recovery processes and the use of Enterprise backup solutions
  • Solid experience in Netbackup / NetWorker an advantage
  • Good analytical, interpersonal & communication skills
  • Good command of spoken and written English and Chinese (Including Mandarin)
  • Willing to perform 7x24 support 

We offer 5-day work, bank holidays, medical and dental insurance, 14 days’ annual leave, excellent career prospects & attractive remuneration to the right candidate.

Interested applicants please apply by sending full resume with availability, present and expected salary, contact telephone number to [email redacted, apply via Jobable]

(All personal data collected will be used for recruitment purpose only.)

Employment TypeFull-time
Career LevelSenior (6-10 years)
Education LevelBachelor
LanguageEnglish, Cantonese, Mandarin (Putonghua)