Data Centre Support Analyst

Atos
Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English

Job Description

Data Centre Support Analyst

Location: Chai Wan

Key Responsibilities:

  • Maintain asset records of Data Centre facility and equipment room, including hosting information of equipment, keep information accurate and current in Configuration Management Database (CMDB)
  • Prepare and monitor Data Centre operations activities, including equipment movement, data backup and offsite
  • Perform forecast and produce regular reporting on Hardware Failure assessment
  • Maintain and update the Data Centre Process and Procedures
  • Installing/ de-installing/ relocating all Data Centre Hardware.
  • Coordinate activities in support of all project and technical requests within the Data Centre.
  • Incident handling, problem troubleshooting and escalation to upper tier
  • Assist in ad-hoc assignments and other duties is required

Requirements:

  • Higher Diploma in Computer Science or equivalent
  • 1-3 years relevant working experience in IT
  • Able to handle multiple tasks and coordinate tasks/problem solving with multiple IT groups, service suppliers and business users
  • Strong problem solving and analytical skills with good sense of urgency
  • Good and effective communication and interpersonal skills
  • Sound knowledge and experience in IT Facilities Management and Data Centre
  • Good and practical experience in Information Technology Infrastructure Library (ITIL) processes/practice adoption is definitely an advantage 

We offer 5-day work, bank holidays, medical and dental insurance, 14 days’ annual leave, excellent career prospects & attractive remuneration to the right candidate.

Interested applicants please apply by sending full resume with availability, present and expected salary, contact telephone number to [email redacted, apply via Jobable]

(All personal data collected will be used for recruitment purpose only.)
 


Professional Qualifications

  • ITIL Practitioner Level

Technical Skills

  • Data Centre
  • Forecasting
  • Information Technology Infrastructure Library (ITIL)