- Gap Analysis
- Microsoft Excel
Customer Data Analytics Manager
Location: Hong Kong
A successful and well known retail management group is looking for a passionate and proactive Customer Analytics Manager to join their team.
Open to candidates from outside of Hong Kong.
- Gather business challenges and requirements from the business units to understand how you can help business decision and ultimately help drive revenue
- Visualise data for all the brands under the group to facilitate decision making
- Work together with data scientists to build predictive models
- Assist in data gap analysis and perform customer segmentation with the help of data scientists
- Work closely with retail teams and front line stuff to empower them with data knowledge and insights that can be used to drive sales
- proactive and curious personality will make sure you fit into the start-up like, entrepreneurial feel team with a flat hierarchy
- 5+ years experience in customer data analytics will help you excel in this role
- Knowledge of SQL
- Fluency in English and Cantonese, Mandarin is an advantage but not a must
- Strong experience in data visualisation using tools like Tableau, Power BI or Qlik
- Experience working in retail, FMCG or luxury industries will be a strong advantage
- Familiar with DMPs, Tag management, Ad tech (i.e double click, sizmek, talking data) and marketing automation
If you are looking for a new role in Customer Analytics, then please apply below!
|Career Level||Intermediate (3-6 years)|
|Language||English, Cantonese, Mandarin (Putonghua)|