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Customer Services Executive

Full-time

Posted 

Technical Skills

  • Answering Telephones
  • Customer Service
  • Microsoft Word

Job Description

Customer Services Executive

Location: Tsing Yi

Accountabilities

  • Provide service excellence to customers
  • Sustain high customer satisfactory service level
  • Attend customer’s enquiry by fulfilling their requirements
  • Collaborate with the team to achieve the team objectives
  • Communicate with oversea offices / agents for shipment processing / customs issues
  • Assist ad hoc project as assigned

Job Requirements

  • Post-secondary or above
  • Minimum 2 years' working experience in customer services, preferably in call centre
  • Knowledge of MS Office applications and Chinese word processing
  • Proficiency in verbal and written English, Mandarin and Cantonese
  • Good communication skills and analytical skills
  • Customer service oriented with good telephone manner
  • Pleasant personality, mature, independent and able to work under pressure

Candidates with more experiences will be considered as senior position.

We offer fringe benefits and medical insurance. Interested parties please send your detailed resume with last & expected salary and availability date to Human Resources Department by email at [email redacted, apply via Jobable]

To explore more Aramex, please visit us at aramex.com.

Personal data collected will be used for recruitment related purposes only.

Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)