AIA Group Limited

Manager, Operations Business Support

AIA Group Limited
Full Time
Senior (6-10 years)

Job Description

Manager, Operations Business Support

Location: Kowloon, HK

Position Objectives:

Monitors and develops efficient system and operations support to Operations functions and to support the company’s overall business strategic and operational goals.


  • Monitors and supports system modifications and UAT of Operations related systems as required for products, projects, campaigns and compliance (40%)
  • Drives and supports Services & Operations initiatives and Company strategic projects (30%)
  • Reviews training and development needs of subordinates and monitors the development progress (20%)
  • Conducts periodic audit in Operations functions and regular review guideline and procedure to improve operational efficiency (10%)


  • Bachelor’s degree
  • Minimum of 8 years related experience or an equivalent combination of education and related experience
  • Relevant operational knowledge in a life insurance company and markable experience in project management
  • Proficient communications and problem solving skills
  • Strong leadership and team building skills

Technical Skills

  • Audit
  • Compliance
  • Corporate Communications
  • Life Insurance
  • Project Management
  • Training