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Health Services Specialist - Hospital Management

Intermediate (3-6 years)


Technical Skills

  • Negotiation

Job Description

Health Services Specialist - Hospital Management

Location: Hong Kong, HK

Job Summary

To manage the panel private hospitals in Hong Kong and Macau

Job Responsibilities

  • Collaborate and negotiate with private hospitals regarding the package pricing and service arrangement
  • Assist to recruit quality satellite clinics of private hospitals into our panel list
  • Liaise with private hospitals/satellite clinics about the arrangement and logistics for providing service to our AIA customers
  • Provide trainings and workshops to private hospital/satellite clinic staff for the service arrangement
  • Develop and update the administrative guidelines of AIA medical insurance products for private hospitals/satellite clinics
  • Take up the role of Ambassadors in panel private hospitals
  • Assist to  conduct agency visits to different panel private hospitals/satellite clinics
  • Handling AIA customers/agents’ complaints regarding hospitals/satellite clinics’ service and/or arrangement
  • Assist to review the performance of the panel private hospitals/satellite clinics
  • Other duties as assigned

Job Requirements

  • University graduate preferably with major in nursing or medical background
  • Over 3 years of working experience in the healthcare or insurance sector
  • Knowledge of contract medicine and managed care is a must
  • Experience in contracting with private hospitals in Hong Kong is highly preferred
  • Good negotiation skill and outgoing
  • Excellent verbal and written communication skills in both English and Chinese

We offer an attractive remuneration package to the successful candidate.  Please submit your application by clicking “Apply Now” for our processing.

All personal information provided by applicant will be treated in strict confidence and used solely for recruitment purposes.  The personal information will be used strictly in accordance with AIA’s personal data policies, a copy of which will be provided upon request.  It is possible that information about the applicant or the applicant’s application will be shared with AIA and its related companies.  AIA will retain all applications for a period of up to 24 months after which the documents will be destroyed.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
QualificationAIA Professional Accountancy Qualification
LanguageEnglish, Cantonese
AIA Group LimitedInsurance and Reinsurance

AIA Central, 1 Connaught Rd Central, Central

directions_walk13 mins walk from Admiralty Station