Assistant Manager, Policy Service
Location: Hong Kong, HK
Assist manager to maintain and increase POS (including HK and SSM) accuracy, efficiency and service quality.
Ensure turnaround time, benchmark and department goal are met.
Review, standardize and enforce POS procedures
Monitors & controls the productivity, quality & efficiency of the team by reviewing the productivity report, reissue, audits and management reports in order to ensure consistency and accuracy of the output
Participate in company strategic projects
Organize and provide POS training to internal staff
Handle internal enquiries and special handling of FYC adjustments
Underwrites, approves cases which exceed subordinates’ authority
Handle requests received from DD meeting and agency leaders’ telephone enquiries
Conduct periodic audits to ensure the POS transactions of Operations POS, PRC Business and SSM are properly performed
University /College graduate plus 5 years relevant experience with 2 years supervisory experience OR
Form 5 graduate plus 8-10 years related experience
Effective problem solving and communication skills
We offer an attractive remuneration package to the successful candidate. Please submit your application by clicking “Apply Now” for our processing.
All personal information provided by applicant will be treated in strict confidence and used solely for recruitment purposes. The personal information will be used strictly in accordance with AIA’s personal data policies, a copy of which will be provided upon request. It is possible that information about the applicant or the applicant’s application will be shared with AIA and its related companies. AIA will retain all applications no longer than 12 months after which the documents will be destroyed.
- Management Reporting